FREE SHIPPING on orders $50 and over / $150 International

Customer Care

NOTICE!: ALL FREE GIFTS WILL BE ADDED TO QUALIFYING ORDERS UPON SHIPPING. Free gifts do not show up in your shopping cart.



(Resumes on January 3, 2017)
Orders received by 1:00 PM PST will be processed and shipped within 24-48 hours from that business day.  Orders received after 1:00 PM PST will be processed and shipped the following business day. We do not ship orders on weekends and holidays.  Once your order is placed you will receive an email confirmation.  A second email will be sent when your order is shipped, confirming that it is on its way.



Free Standard Shipping on all US orders over $50

We use USPS for all standard shipping. Please allow 3 - 7 business days for delivery. Express Shipping Options are available and will be calculated based on weight/ region at the time of check out.


Free Standard Shipping on all International orders over $150
Standard Shipping
International deliveries are typically delivered within 7 - 10 business days, however it can take up to 4 weeks due to weather conditions, Holidays, local strikes etc. If it is urgent that you receive your package right away we suggest using the Express Shipping options.
Express Shipping Options are available and will be calculated based on value/ region at the time of check out.


All applicable customs and import duties and fees, taxes and any other charges and fees are the responsibility of the customer (even if you refuse any shipments upon delivery). We ship your package DDU, "duties and taxes unpaid", and we do not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid by you in order for your package to clear customs. Some countries may require additional fees paid Collect on Delivery (COD). These fees are paid to the local carrier and are not collected by TARINA TARANTINO.
Customs authorities require that we state the value of your order directly on your package(s). Customs agents have the right to release or deny release of your package(s), and in rare cases, they may also delay delivery.


TARINATARANTINO.COM cannot always guarantee availability of products. If you have ordered an item that is not available or that is delayed, we will notify you of this via email. If you have any questions regarding the status of your order at anytime, please email us at .
TARINA TARANTINO is not responsible for incorrect addresses. TARINA TARANTINO is not responsible for lost or stolen items.
We make every effort to deliver your package to you as soon as possible. However, there are some conditions which may cause delays:
  • Credit Card Approval: Inconsistent credit card, billing and/or shipping information may delay your order.
  • Cutoff Time: Orders received after 1:00 PM PST will be processed the following business day
  • Weather Delays
  • Local Labor Strikes
Once an order has been placed we begin processing it immediately and are unable to make any changes or modifications to the order.



SALE ITEMS ARE NOT ELIGIBLE FOR RETURN OR EXCHANGE. All items NOT ON SALE purchased with a discount code are eligible for EXCHANGE ONLY within 30 days of purchase with valid reciept.
We offer a 15 day return policy on unopened and unused items purchased from our website (excluding SALE ITEMS which are not eligible for exchange or return). You may return product(s) to TARINA TARANTINO only after obtaining a Return Authorization (RA) number from a Customer Service Representative (see below for details)

After this 15 day period, only unopened/unused products will be accepted for exchange only within 30 days of purchase with a valid receipt.

Additionally, if you received a free gift with purchase, please make sure to send it back with the return or the retail value of the gift will be deducted from your refund.

Please do not dispose of any of the original packaging and/or return any merchandise to us without a Return Authorization (RA) number. When sending your items, we advise using an insured carrier such as Federal Express, USPS Priority insured or UPS. This will enable you to track your package more easily. Please note that TARINATARANTINO.COM cannot assume responsibility for packages that are lost or stolen in the mail. Items MUST be returned in their original packaging. 


If an item arrives damaged it must be reported within 48 hours of receipt of goods. Please email customer service ( right away with your order number and a description of the damage (including a photo if possible). A customer service representative will contact you.  

REQUESTING AN RA (Return Authorization) 

You can request a Return Authorization by emailing customer service at  please include your order# in the subject line. You will receive a reply with your RA number within 24 business hours. (Reminder: all SALE ITEMS are final sale and not eligible for return or exchange)

All credits will be placed on the card used for the original purchase. Policy Subject to Change Anytime Without Notice.


All sale items are FINAL SALE and not eligible for return or exchange.

For any questions, please contact customer service at


Be sure to sign up for our newsletter so you never miss out on our promo, discount, flash and secret codes! If you have received a discount, flash, promo or secret code please enter it at checkout and our system will automatically apply your discount (as long as the code is valid and has not expired).  Most importantly do not forget to use your code at checkout, once your order has been placed the discount codes cannot be applied. We realize this can be a disappointment,  just remember that we offer these codes from time to time and there will always be another chance to save.   


TARINA TARANTINO lists the ingredients of every makeup product on our website, therefore, this disclaimer holds the buyer responsible for any product and its use after it has been shipped. If for any reason you have a reaction to a product, discontinue use immediately. If you have sensitive skin, we highly recommend testing the product on a small patch of skin before use. 


By following these simple tips, your jeweled pieces will keep sparkling for years to come...

Always remove jewelry and/or hair accessories when washing hands, showering, or swimming. Moisture can cause stones to dull and become loose.

Avoid spraying or applying any alcohol or oil-based products such as; perfume, hairspray, body lotions, cleansers or hair grooming products on or near the jewelry including hair accessory pieces. The alcohol or oil content will cause Lucite beads to crack, will dull the finish and loosen the crystals, and cause metal parts to discolor or tarnish.

Never expose jewelry or hair accessory pieces to extreme heat or direct sunlight over long periods of time as this can cause colors to fade.

To clean your jewelry and hair accessories use a dry soft cloth. Never submerge in cleaning solution or water.

TARINA TARANTINO cannot be held liable for such damage, as stated above in the disclaimer.








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