Free Standard Shipping on all US orders over $50
We use USPS for all standard shipping. Please allow 3 - 7 business days for delivery. Express Shipping Options are available and will be calculated based on weight/ region at the time of check out.
- Credit Card Approval: Inconsistent credit card, billing and/or shipping information may delay your order.
- Cutoff Time: Orders received after 1:00 PM PST will be processed the following business day
- Weather Delays
- Local Labor Strikes
RETURNS & EXCHANGES
After this 15 day period, only unopened/unused products will be accepted for exchange only within 30 days of purchase with a valid receipt.
Additionally, if you received a free gift with purchase, please make sure to send it back with the return or the retail value of the gift will be deducted from your refund.
Please do not dispose of any of the original packaging and/or return any merchandise to us without a Return Authorization (RA) number. When sending your items, we advise using an insured carrier such as Federal Express, USPS Priority insured or UPS. This will enable you to track your package more easily. Please note that TARINATARANTINO.COM cannot assume responsibility for packages that are lost or stolen in the mail. Items MUST be returned in their original packaging.
If an item arrives damaged it must be reported within 48 hours of receipt of goods. Please email customer service (firstname.lastname@example.org) right away with your order number and a description of the damage (including a photo if possible). A customer service representative will contact you.
REQUESTING AN RA (Return Authorization)
You can request a Return Authorization by emailing customer service at email@example.com please include your order# in the subject line. You will receive a reply with your RA number within 24 business hours. (Reminder: all SALE ITEMS are final sale and not eligible for return or exchange)
All credits will be placed on the card used for the original purchase. Policy Subject to Change Anytime Without Notice.
All sale items are FINAL SALE and not eligible for return or exchange.
For any questions, please contact customer service at firstname.lastname@example.org
PROMOTIONAL AND DISCOUNT CODES:
Be sure to sign up for our newsletter so you never miss out on our promo, discount, flash and secret codes! If you have received a discount, flash, promo or secret code please enter it at checkout and our system will automatically apply your discount (as long as the code is valid and has not expired). Most importantly do not forget to use your code at checkout, once your order has been placed the discount codes cannot be applied. We realize this can be a disappointment, just remember that we offer these codes from time to time and there will always be another chance to save.
TARINA TARANTINO Beauty collections DISCLAIMER:
TARINA TARANTINO lists the ingredients of every makeup product on our website, therefore, this disclaimer holds the buyer responsible for any product and its use after it has been shipped. If for any reason you have a reaction to a product, discontinue use immediately. If you have sensitive skin, we highly recommend testing the product on a small patch of skin before use.
Always remove jewelry and/or hair accessories when washing hands, showering, or swimming. Moisture can cause stones to dull and become loose.
Avoid spraying or applying any alcohol or oil-based products such as; perfume, hairspray, body lotions, cleansers or hair grooming products on or near the jewelry including hair accessory pieces. The alcohol or oil content will cause Lucite beads to crack, will dull the finish and loosen the crystals, and cause metal parts to discolor or tarnish.
Never expose jewelry or hair accessory pieces to extreme heat or direct sunlight over long periods of time as this can cause colors to fade.
To clean your jewelry and hair accessories use a dry soft cloth. Never submerge in cleaning solution or water.
TARINA TARANTINO cannot be held liable for such damage, as stated above in the disclaimer.