SHIPPING INFORMATION:
COVID19 SHIPPING UPDATE:
During this period please allow additional time for orders to process and ship as we are rotating our team to practice social distancing and working shorter days to make it easier for everyone to be with their families. In most cases orders will ship within a few days but it can take up to 7 business days for orders to ship. We appreciate your patience at this time and THANK YOU FROM THE BOTTOM OF OUR HEARTS FOR SHOPPING WITH US
Questions? Please email us: shipping@tarinatarantino.com
We offer FREE USPS standard shipping on orders $75.00 and up DOMESTIC / $175.00 and up INTERNATIONAL
DOMESTIC SHIPPING:
Free Standard Shipping on all US orders over $75
We use USPS for all standard shipping. Please allow 3 - 7 business days for delivery. Express Shipping Options are available and will be calculated based on weight/ region at the time of check out. The estimated delivery date is an estimate only and is not guaranteed.
INTERNATIONAL SHIPPING
RETURNS & EXCHANGES
After this 7 day period, only unopened/unused products will be accepted for exchange only within 15 days of purchase with a valid receipt. We do not refund shipping costs. Shipping charges for INTERNATIONAL EXCHANGES must be paid by customer.
Additionally, if you received a free gift with purchase, please make sure to send it back with the return or the retail value of the gift will be deducted from your refund.
When returning un-worn items in their original condition and packaging please contact us first for a Return Authorization (RA) number. When sending your items, we advise using an insured carrier such as Federal Express, USPS Priority insured or UPS. This will enable you to track your package more easily. Please note that TARINATARANTINO.COM cannot assume responsibility for packages that are lost, stolen or damaged in the mail.
DAMAGED ITEMS:
If an item arrives to you damaged it must be reported within 48 hours of receipt of goods. Please email shipping & customer service (shipping@tarinatarantino.com) right away with your order number and a description of the damage (including a photo if possible). A customer service representative will contact you.
REQUESTING AN RA or EA (Return or Exchange Authorization)
You can request a Return Authorization by emailing customer service at shipping@tarinatarantino.com please include your order# in the subject line. You will receive a reply with your RA number within 48 business hours. (Reminder: all SALE ITEMS are final sale and not eligible for return or exchange)
All return credits will be placed on the card used for the original purchase. Note: Please allow 7-10 business days for processing of credits. Policy Subject to Change Anytime Without Notice.
SALE ITEMS:
All sale items are FINAL SALE and not eligible for return or exchange.
For any questions, please contact customer service at shipping@tarinatarantino.com
PROMOTIONAL AND DISCOUNT CODES:
Be sure to sign up for our newsletter so you never miss out on our promo, discount, flash and secret codes! If you have received a discount, flash, promo or secret code please enter it at checkout and our system will automatically apply your discount (as long as the code is valid and has not expired). PLEASE NOTE: only ONE CODE may be used per order. Most importantly do not forget to use your code at checkout, once your order has been placed the discount codes cannot be applied. We realize this can be a disappointment, just remember that we offer these codes from time to time and there will always be another chance to save.
NOTICE!: ALL FREE GIFTS WILL BE ADDED TO QUALIFYING ORDERS UPON SHIPPING. Free gifts do not show up in your shopping cart.
TARINA TARANTINO Beauty collections DISCLAIMER:
All SALE COSMETIC ITEMS are final sale and not eligible for return or exchange.
TARINA TARANTINO lists the ingredients of every makeup product on our website, therefore, this disclaimer holds the buyer responsible for any product and its use after it has been shipped. If for any reason you have a reaction to a product, discontinue use immediately. If you have sensitive skin, we highly recommend testing the product on a small patch of skin before use.
Always remove jewelry and/or hair accessories when washing hands, showering, or swimming. Moisture can cause stones to dull and become loose.
Avoid spraying or applying any alcohol or oil-based products such as; perfume, hairspray, body lotions, cleansers or hair grooming products on or near the jewelry including hair accessory pieces. The alcohol or oil content will cause Lucite beads to crack, will dull the finish and loosen the crystals, and cause metal parts to discolor or tarnish.
Never expose jewelry or hair accessory pieces to extreme heat or direct sunlight over long periods of time as this can cause colors to fade.
To clean your jewelry and hair accessories use a dry soft cloth. Never submerge in cleaning solution or water.
TARINA TARANTINO cannot be held liable for such damage, as stated above in the disclaimer.
RE-STOCKING FEE: Most of our items are MADE TO ORDER therefore a re-stocking fee of 20% will be charged on returns of $300 or more.
SHIPPING INFORMATION:
COVID19 SHIPPING UPDATE:
During this period please allow additional time for orders to process and ship as we are rotating our team to practice social distancing and working shorter days to make it easier for everyone to be with their families. In most cases orders will ship within a few days but it can take up to 7 business days for orders to ship. We appreciate your patience at this time and THANK YOU FROM THE BOTTOM OF OUR HEARTS FOR SHOPPING WITH US
Questions? Please email us: shipping@tarinatarantino.com
We offer FREE USPS standard shipping on orders $75.00 and up DOMESTIC / $175.00 and up INTERNATIONAL
DOMESTIC SHIPPING:
Free Standard Shipping on all US orders over $75
We use USPS for all standard shipping. Please allow 3 - 7 business days for delivery. Express Shipping Options are available and will be calculated based on weight/ region at the time of check out. The estimated delivery date is an estimate only and is not guaranteed.
INTERNATIONAL SHIPPING
RETURNS & EXCHANGES
After this 7 day period, only unopened/unused products will be accepted for exchange only within 15 days of purchase with a valid receipt. We do not refund shipping costs. Shipping charges for INTERNATIONAL EXCHANGES must be paid by customer.
Additionally, if you received a free gift with purchase, please make sure to send it back with the return or the retail value of the gift will be deducted from your refund.
When returning un-worn items in their original condition and packaging please contact us first for a Return Authorization (RA) number. When sending your items, we advise using an insured carrier such as Federal Express, USPS Priority insured or UPS. This will enable you to track your package more easily. Please note that TARINATARANTINO.COM cannot assume responsibility for packages that are lost, stolen or damaged in the mail.
DAMAGED ITEMS:
If an item arrives to you damaged it must be reported within 48 hours of receipt of goods. Please email shipping & customer service (shipping@tarinatarantino.com) right away with your order number and a description of the damage (including a photo if possible). A customer service representative will contact you.
REQUESTING AN RA or EA (Return or Exchange Authorization)
You can request a Return Authorization by emailing customer service at shipping@tarinatarantino.com please include your order# in the subject line. You will receive a reply with your RA number within 48 business hours. (Reminder: all SALE ITEMS are final sale and not eligible for return or exchange)
All return credits will be placed on the card used for the original purchase. Note: Please allow 7-10 business days for processing of credits. Policy Subject to Change Anytime Without Notice.
SALE ITEMS:
All sale items are FINAL SALE and not eligible for return or exchange.
For any questions, please contact customer service at shipping@tarinatarantino.com
PROMOTIONAL AND DISCOUNT CODES:
Be sure to sign up for our newsletter so you never miss out on our promo, discount, flash and secret codes! If you have received a discount, flash, promo or secret code please enter it at checkout and our system will automatically apply your discount (as long as the code is valid and has not expired). PLEASE NOTE: only ONE CODE may be used per order. Most importantly do not forget to use your code at checkout, once your order has been placed the discount codes cannot be applied. We realize this can be a disappointment, just remember that we offer these codes from time to time and there will always be another chance to save.
NOTICE!: ALL FREE GIFTS WILL BE ADDED TO QUALIFYING ORDERS UPON SHIPPING. Free gifts do not show up in your shopping cart.
TARINA TARANTINO Beauty collections DISCLAIMER:
All SALE COSMETIC ITEMS are final sale and not eligible for return or exchange.
TARINA TARANTINO lists the ingredients of every makeup product on our website, therefore, this disclaimer holds the buyer responsible for any product and its use after it has been shipped. If for any reason you have a reaction to a product, discontinue use immediately. If you have sensitive skin, we highly recommend testing the product on a small patch of skin before use.
Always remove jewelry and/or hair accessories when washing hands, showering, or swimming. Moisture can cause stones to dull and become loose.
Avoid spraying or applying any alcohol or oil-based products such as; perfume, hairspray, body lotions, cleansers or hair grooming products on or near the jewelry including hair accessory pieces. The alcohol or oil content will cause Lucite beads to crack, will dull the finish and loosen the crystals, and cause metal parts to discolor or tarnish.
Never expose jewelry or hair accessory pieces to extreme heat or direct sunlight over long periods of time as this can cause colors to fade.
To clean your jewelry and hair accessories use a dry soft cloth. Never submerge in cleaning solution or water.
TARINA TARANTINO cannot be held liable for such damage, as stated above in the disclaimer.
RE-STOCKING FEE: Most of our items are MADE TO ORDER therefore a re-stocking fee of 20% will be charged on returns of $300 or more.
If you supply us with your e-mail address, you may receive periodic e-mails from us announcing product information, promotional events, or updates to our Website. We do not share our e-mail list information with anyone not associated with TARINATARANTINO.COM. If you do not wish to receive such e-mail updates, please send an email to newsletter@tarinatarantino.com with the word "Unsubscribe newsletter" in the body of the message.
COMMUNICATION
We have features where you can submit information to us (such as when contacting us with a question or feedback). We will retain your emails and other information you submit to us for our internal purposes, and to help us to serve you better.
We may offer features where you can send information to others, such as the "Tell A Friend" feature. We will use the contact information you enter for your friends to send the email.
DATA COLLECTION FROM CHILDREN
We strive to comply with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from U.S. children under 13 without appropriate parental notice and consent. Sites that are directed to children where personal information is collected should have a Children's Privacy Policy setting forth our COPPA-compliant practices. At many sites, we actively screen-out children from data collection and/or use of interactive or community features. We are committed to protecting children's privacy.
SECURITY
The Website makes every effort to protect your online order information by using Secure Sockets Layer (SSL) technology. SSL encrypts your order information to ensure it remains private and secure. To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. You can also check by looking at the URL line of your browser. When accessing a secure server, the first characters of the Website will change from "http" to "https".
Some browsers and firewalls do not permit communication through secure servers. In that case, you will be unable to connect to our server so you will not have to worry about mistakenly placing an order through an unsecured connection. If you can't access the server, you can place your order by calling our Customer Service Representatives at 1-877-TarinaT, (1-877-827-4628).
Security for all personally identifiable information is extremely important to us. We store your personal information securely, and use special procedures designed to protect the information we collect from loss, misuse, unauthorized access or disclosure, alteration or destruction.
LINKS
We may provide links to other non-TARINA TARANTINO websites. We are not responsible for those other sites, their privacy policies or how they treat information about their users, and we advise you to check their privacy policies.
PRIVACY POLICY CHANGES
We reserve the right to modify, alter or otherwise update this Privacy Policy at any time, so we encourage you to review this policy from time to time.