ALL SALE ITEMS ARE FINAL SALE AND NOT ELIGIBLE FOR RETURN OR EXCHANGE.
Orders received by 1:00 PM PST will be processed and shipped within 24-48 hours from that business day. Orders received after 1:00 PM PST will be processed and shipped the following business day. We do not ship orders on weekends and holidays.
HOLIDAY SHIPPING NOTICE
All orders placed on or after Dec. 15 should choose priority 2-day or Overnight shipping to ensure delivery of your sparkling package by Dec.24.
The TARINA TARANTINO Sparkle Factory is closed Dec. 24 - Jan. 3, 2016
Orders received between Dec. 24th-Jan.3 will be processed on Jan. 4, 2016
Free Standard Shipping on all US orders over $50
We use USPS for all standard shipping. Please allow 3 - 7 business days for delivery. Express Shipping Options are available and will be calculated based on weight/ region at the time of check out.
Free Standard Shipping on all International orders over $150
Depending on your area, most orders will be delivered by your local post service (or in some cases local courier), so the package will be received with your regular mail. Deliveries are typically received within 7 - 10 business days but in some cases can take up to 2 - 4 weeks in the event of weather or customs delays, local strikes etc. Express Shipping Options are available and will be calculated based on value/ region at the time of check out.
TAXES AND DUTIES
All applicable customs and import duties and fees, taxes and any other charges and fees are the responsibility of the customer (even if you refuse any shipments upon delivery). We ship your package DDU, "duties and taxes unpaid", and we do not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid by you in order for your package to clear customs. Some countries may require additional fees paid Collect on Delivery (COD). These fees are paid to the local carrier and are not collected by TARINA TARANTINO.
Customs authorities require that we state the value of your order directly on your package(s). Customs agents have the right to release or deny release of your package(s), and in rare cases, they may also delay delivery.
GENERAL SHIPPING TERMS
TARINATARANTINO.COM cannot always guarantee availability of products. If you have ordered an item that is not available or that is delayed, we will notify you of this via email. If you have any questions regarding the status of your order at anytime, please email us at firstname.lastname@example.org
TARINA TARANTINO is not responsible for incorrect addresses. Please note that any packages that need to be re-routed are subject to a small fee.
We make every effort to deliver your package to you as soon as possible. However, there are some conditions which may cause delays:
- Credit Card Approval: Inconsistent credit card, billing and/or shipping information may delay your order.
- Cutoff Time: Orders received after 1:00 PM PST will be processed the following business day
- Weather Delays
- Local Labor Strikes
Should your order not arrive in a timely manner, we would appreciate your patience while we resolve the issue with the carrier’s claim process which can take from 6-8 weeks.